From time to time Mountain Cott Farm announces special offers. These offers are only available when in stock and as available on this website.

Terms and Conditions

Our prices

All our prices can be assumed to be correct at the time of order; Mountain Cott Farm is VAT registered with VAT Reg No UK 926 7497 77.

Postage and packing

Postage and Packing is free for all products within the mainland UK, with the exception of some areas of Scotland. Delivery prices quoted are for UK mainland delivery only excluding the Scottish Highlands. If you live within one of the following postcode districts or outside of the UK please contact us for a delivery quotation - BT, IM, PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW, HS, ZE.

Ordering goods

Mountain Cott Farm only operate and accept orders from the http://www.mountaincott.com web site. The self catering cottages are available through the http://www.coastalcottages.co.uk web site.

Payment

All payments are made through PayPal. PayPal accept all major credit and debit cards. PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account. All credit and debit card holders are subject to validation checks and authorisation by their card issuer. We cannot be held responsible for the consequences of any delay in delivery, or non-delivery, resulting from any refusal by a card issuer to authorise a payment.

Delivery

All deliveries are made using the most suitable carrier at the time.

Right to cancel

If you decide to cancel your order, and do not wish to use the Exchange Scheme - in other words you just change your mind, or have e.g. duplicated your order elsewhere - then you must contact us in writing within seven working days of receiving the order. The goods must also (1) be unused and (2) be in their original packaging. You should return the goods to us, on your expense. The self catering cottages have a different cancellation policy available at the Coastal Cottages web site, and the log cabins can not be cancelled after that the import order has been placed in Sweden by Mountain Cott Farm.

Overseas orders

We are happy to quote for delivery anywhere in the world. Please contact us by e-mail for a quotation stating which goods you are interested in, how quickly you need them, and the delivery address.

Faulty goods

If you purchase a product from us which is found to be faulty on delivery, please email us and we will attend to the problem without delay. Please note that Mountain Cott Farm do not provide any form of further product guarantee or warranty.

Colour reproduction

The reproduction of colour and detail in the pictures on our web site is as accurate as technology allows.

Mailing lists

Mountain Cott Farm will not share or distribute any customer information with any other companies, unless required by law.